Family owned, super friendly, and the owner also teaches classes at Meridian Technology. They know their stuff and love their customers. I definitely recommend this company over the others in Stillwater.
I brought in my computer which had a non-functioning water pump, which I tested myself. After not hearing back for over a week, I gave them a call and they started working on my computer. Within 48 hours I got a call saying there was no water pump issue, and that my system had been optimized to work properly. Upon my arrival, a technician came to the front and expressed that he was unsure if the problem was actually solved, because my CPU was running hot. I told him that I knew it was running hot, I knew for a fact the water cooler wasn't functioning properly. This is the reason I brought the computer in to begin with. That day I left my computer in store to let them order a new water pump. 2-3 weeks go by, and I had heard nothing from anyone at geekabytes. Again, I called them to check on the status of my computer and they told me the water pump was ordered, but on back order so it would take some time to arrive. About a month later, for the third time after receiving 0 phone calls, I called to check on the status of my computer. I asked if I should come pickup the computer because it appears we weren't getting anywhere. The man on the phone told me that the water pump I had in my system was discontinued and not available anywhere. While yes, it was discontinued, but still readily available on the Internet after a simple Google search. I was aware of this before I brought it in, as I have a busy time schedule and didn't want to fix it myself. The man on the phone instructed me that there was nothing he could do, and that I should come pickup my computer. Upon arrival they would not release my computer to me because the technician who originally worked on my computer "optimized some settings to make it not over heat" which I don't even think is true. It didn't fix or solve or even temporarily repair the issue. In a sense, I brought my computer in knowing I had a bad water pump, and after this whole nightmarish ordeal, they are trying to charge me a fee to tell me my water pump was out. I know this. This is why I brought the computer to be repaid in the first place. I refused to pay any fees if they aren't going to do anything but look at my computer and tell me what I've already told them. They did nothing, fixed nothing, and replaced nothing. To this day they are extorting me for a fee, and refusing to return my system. I sought legal advice and was told I can do nothing until they confiscate my computer permanently. I mentioned this to them, and they've let me know I can pay their extortion fee at my choosing to get my property back and that they aren't confiscating anything. Here we are a year later, and they still have my computer. Never, never do business with these people. I wish I could leave 0, or .5 stars.
Great Work! They have kept my computer running well even when others have said it couldn't be fixed because of its age. They are very reasonable and timely. Thanks guys!
DO NOT TAKE YOUR COMPUTER HERE! I have never written a review for anything before but I feel like I need to warn the public. My Macbook Pro froze, and upon restarting it the desktop would not load. I took it to Geekabytes on July 27, 2016 to get fixed. Weeks go by and I called about twice a week for an update and I was constantly given excuses such as, "the Apple guy is out of town," "we have 75 other computers," "another client's sever went down so we had to fix that," "we only have one Apple tech," and "we need to run more tests." After several weeks one of their excuses was they "think it's the hard drive," and they ordered a new one that they are waiting on from China. However, they never bothered to call me and tell me they were ordering a hard drive and what the cost estimate would be. They later apologized and admitted fault to this. It ended up not being a problem with the hard drive anyway. Finally, I had enough of them and picked my laptop up on September 6th, they had my laptop for over a month and I am a graduate student and am highly dependent on my laptop. Fortunately they didn't charge me for anything (because they didn't fix anything) and recommended that I replace the logical board and quoted the replacement to be between $500-$700. It really just seemed as if they were throwing parts at my computer. Although they didn't charge me, I was still out of a laptop for over a month! At this point I didn't trust them so I took my laptop to a newly opened Apple authorized repair shop, Quest Technical Services, and my laptop was fixed in three days! All they did was replace the operating system! I have had my laptop back for a week now and it is running fine, I am writing this review from it. Geekabyes claimed to have replaced the operating system, however I'm not sure if they are lying or are just incompetent because what they couldn't do in over a month, another service could do in a matter of days. This is unacceptable!
Daniel went out of his way Friday evening to come fix my printer. They came out before and took my computer back to the office and downgraded it back to Windows 7 after I installed Windows 10. I didn't like Windows 10. Dustin and Daniel were wonderful I would recommend them 100%. So patient and kind.
Geekabytes Llc is a US Electronics Store based in Stillwater, Oklahoma. Geekabytes Llc is located at 918 S Main St, Stillwater, OK 74074, USA.
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