They have boarded and groomed our dogs for almost 15 years. They have treated our dogs very well and have been very kind to us. I have no hesitation in taking our current dog to them for boarding or grooming and in fact continue to do so presently.
They take good care of my Maltipoo!
I did the spa bath and my girls (2 chihuahuas) came home smelling great with a very nice nail trim. They were very nice to my dogs and I, asking lots of questions, wanting to know how to best serve my timid dogs. My only complaint is that they put a bandana around my dogs' necks that was too small for them and was way tighter than I would have liked anything to be around my dogs' necks.
I brought in my cat, who is highly terrified of dogs, to get groomed. She's fine hearing them and being around them unless they get close to her. I put her carrier on the counter and started filling out paperwork and the groomer opened her cage without even asking any questions about her, despite the fact that she was a new client. Before I could warn her about the dogs, she scruffed my cat and pulled her out of the carrier at the same time a large dog came in. The dog put his face in my cat's face, causing her to panic, and she spent the whole time too scared to let anyone do anything to her. The groomer was completely unprofessional with my pet by roughly handling her in an open area without even bothering to learn about the new client. My cat was completely calm in the environment before this incident. I'm deeply disappointed in this groomer's behavior and do not recommend her to anyone who truly cares for their pet.
I've taken my poodle there three times in the past year and every time I ask them to do something (in particular cut his tail short) they do the opposite. This last time when I dropped him off, I told them we didn't need to have his teeth brushed this time due to the fact I do it at home now. She apparently forgot to write it down so when I can to pick him up, the gentleman who took payment still charged me for it and only said "She didn't write it down, sorry." I understand you still did it but I didn't ask you to, I specifically asked you NOT to. They also left his ears long and didn't even cut his beard, both of which were issues last grooming which I brought to their attention and mentioned this time when I picked him up. VERY disappointed and this is the last time I bring my dog to them.
Alice S Ark is a US Point Of Interest based in Stillwater, Oklahoma. Alice S Ark is located at 4212 S Western, Stillwater, Ok 74074, Stillwater, OK 74074, USA.
Please contact with Alice S Ark using information above: Address, Phone number, Fax, Postal code, Website address, E-mail, Facebook. Find Alice S Ark opening hours and driving directions or map. Find real customer reviews and ratings or write your own review.
Find Point Of Interest in Stillwater